QUIZ HP2-I57 - SELLING HP LIFECYCLE SERVICES FOR WORKFORCE COMPUTING 2024–TRUSTABLE NEW EXAM PRACTICE

Quiz HP2-I57 - Selling HP Lifecycle Services for Workforce Computing 2024–Trustable New Exam Practice

Quiz HP2-I57 - Selling HP Lifecycle Services for Workforce Computing 2024–Trustable New Exam Practice

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Tags: New HP2-I57 Exam Practice, Most HP2-I57 Reliable Questions, Popular HP2-I57 Exams, HP2-I57 Valid Test Online, HP2-I57 Certified Questions

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HP Selling HP Lifecycle Services for Workforce Computing 2024 Sample Questions (Q17-Q22):

NEW QUESTION # 17
An enterprise manufacturing company is considering adjusting their business processes in order to keep employees productive and thriving in a hybrid environment. The IT manager has been tasked with contributing to a business plan for a distributed, hybrid workforce.
What are two of the key aspects the IT manager should focus on addressing in the company'sproposed hybrid workforce plan aimed at keeping employees productive in today's reality? (Select two.)

  • A. IT for a hybrid workforce is easier to manage than physical, on-premises workplaces because employers expect remote employees to manage their devices.
  • B. Generative Al has IT decision-makers questioning where to prioritize budgets.
  • C. As employers adopt hybrid workforce, they must accept lower employee productivity and IT support levels.
  • D. 70% of digital leaders state a skills shortage prevents them from keeping up with the pace of change.

Answer: B,D

Explanation:
When planning for a hybrid workforce, IT managers need to address critical industry trends that affect productivity and innovation. First, a skills shortage among IT professionals can hinder an organization's ability to adapt to rapid technological changes (A). This is a well-documented challenge, especially as companies move to hybrid models. Second, generative AI has introduced new complexities for IT decision- makers, causing them to reconsider how they allocate their budgets and where to prioritize technology investments (B). These two aspects are crucial for the IT manager to address in a hybrid workforce plan to keep employees productive and ensure the company remains competitive in the evolving digital landscape


NEW QUESTION # 18
What are the three Priority Services Packages? (Select three.)

  • A. Priority Management
  • B. Priority Access Plus
  • C. Priority Access
  • D. Priority Anytime Access

Answer: B,C,D

Explanation:
HP offers different Priority Services Packages to cater to various customer needs. Priority Access provides fast and direct connection to HP support. Priority Access Plus includes all the benefits of Priority Access but with additional enhanced service levels. Priority Anytime Access offers 24/7 service for mission-critical environments, ensuring that customers receive support at any time of day


NEW QUESTION # 19

Answer:

Explanation:

Explanation:
A screenshot of a computer Description automatically generated

Here is the correct matching of theHP Hardware Support Services Add-on Support Care Packwith the features it provides:
* Accidental Damage ProtectionSupport features the Care Pack provides: Allows customers to avoid out-of-pocket repair or replacement costs caused by events such as unpredictable drops, spills, or electrical surges.
* Travel CoverageSupport features the Care Pack provides: Includes Pick-up and Return and HP Care.
* Defective Media RetentionSupport features the Care Pack provides: Allows customers to keep their defective hard drives that require warranty replacement with replacement drives at no additional cost.
These add-on services offer extended protection beyond the basic warranty, helping customers mitigate costs and enhance coverage for specific scenarios


NEW QUESTION # 20
Match the HP Active Care journey with the responsive party for each required action.

Answer:

Explanation:

Explanation:
A screenshot of a computer Description automatically generated

Here is the correct matching of theHP Active Care journeyactions with the responsible parties:
* Register the HP Active Care Care Pack to the customerResponsible Party: Partner
* Setup/Configure PC and Download SoftwareResponsible Party: Customer (with support and guidance from the partner)
* Enroll DeviceResponsible Party: Customer (with support and guidance from the partner)
* Device MonitoredResponsible Party: HP Software (enables service on each device)
* Incidents LoggedResponsible Party: Customer (with support and guidance from the partner)
* Case CreationResponsible Party: HP
* Device Repair by HPResponsible Party: HP
This mapping ensures a clear understanding of who is responsible for each action during the lifecycle of the HP Active Care journey, including device enrollment, monitoring, and support tasks


NEW QUESTION # 21
Which coverage does HP Post Warranty Support Service provide?

  • A. Additional 12 months of support based on the product's base warranty or selected Support Service package
  • B. No-cost device repairs made with certified HP parts
  • C. Access to Level 2 help desk technicians
  • D. Extension beyond 12 months if needed

Answer: A

Explanation:
HP Post Warranty Support Service provides customers with an extension of their original warrantyor service package for an additional 12 months. This service ensures that customers continue to receive the same level of support as in their base warranty, including coverage for repairs, parts, and labor, without interruptions. It is designed to extend the lifespan of devices, reduce unplanned downtime, and keep costs predictable


NEW QUESTION # 22
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